Your Goals, Their RealityPosted: September 7, 2013
There is a very large difference between being solution-oriented and only hearing what you want to hear. Many managers make the extremely large mistake of not being open to hear their team’s ideas in the name of “staying positive”. Sure, sales were at twice this number last year, but there are also two new competitors in the field this year and we downsized our call center. It’s important that your goals and expectations are in line with the current realities of your business. Otherwise, all you do is demoralize your team when you refuse to listen to them and expect the same results in vastly different situations.
It’s always important to focus on what you can do and to provide solutions to any challenges, but your goals still need to be tempered by the reality.